Customer Services

To speak to one of our Customer Service advisors, contact the team on:

0343 221 0700
Email Customer Services >


For more information about our Customer Services team click here.

Or if you have a general enquiry, before calling or emailing us, why not try searching our frequently asked questions document to help assist in finding the answer.

Customer Services

To speak to one of our Customer Service advisors, contact the team on:

0343 221 0700
Email Customer Services >


For more information about our Customer Services team click here.

Or if you have a general enquiry, before calling or emailing us, why not try searching our frequently asked questions document to help assist in finding the answer.

Sales Support (LMS Select)

If you are an existing LMS Select user and would like to speak to your Account Manager or one of the team:

0345 075 7299

Email Sales Support >

If you are a new advisor and would like to register for LMS Select, please click the below button to complete the registration form:

Register for LMS Select >
Supplier Management

Contact our Supplier Management team:

Email Supplier Management >
Lender team

Are you a lender looking to work with LMS? Contact one of the team:

Contact the Lender Team >
Marketing team

For general information about LMS and for all press related enquiries, please contact us on:

0343 221 0673
Email Marketing >
IT Support

For technical support contact our helpdesk on:

0343 221 0610
Email IT Support >
Head Office

Call us on:

0343 221 0600

LMS
Aldford House
Lloyd Drive
Cheshire Oaks Business Park
Cheshire
CH65 9HQ

How to find us

1. Come off the M53 at junction 10 down to the roundabout.

2. At the traffic lights follow the signs for the A5117 (signposted Queensferry).

3. Continue straight on passing a Harvester establishment on your right, to a small roundabout.

4. Take your second exit following the signs for Business Park, Cheshire Oaks.

5. At the next small roundabout take your first exit onto Stanney Woods Avenue.

6. At the next roundabout take the first exit into Lloyd Drive and Aldford House can be seen as the second building on your left.

From time to time we may contact our customers to discuss the progress of their case. Our primary contact method is phone but we also use email and SMS. All of our SMS correspondence is sent from 07797 808475, 07797808475, 07786 202680, 07786202680, +447786202680, 07537404249, 07537 404249 and +447537404249 . Our email correspondence is sent from the following address STARS@lmsuk.com. To ensure delivery to your inbox, please add STARS@lmsuk.com to your address book.

Calls from landlines in the UK, to any of the numbers listed above are charged at the standard rate but check with your provider as they may vary. Calls from mobiles may be considerably more and are charged at your standard network rate. Calls may be recorded for training and monitoring purposes.